We understand that you may wonder why we ask for a copy of your photo identification before your first appointment. It is a great question.
As a healthcare provider, protecting your identity and your confidential information is one of our highest priorities. Requesting a photo ID helps us verify your identity, maintain accurate medical records, comply with insurance and professional standards, and reduce the risk of identity fraud or unauthorized access to your healthcare information.
We request photo identification for several reasons:
Identity Verification
A photo ID helps us confirm that the person receiving services is the individual listed in the medical record. This is especially important in a virtual practice where we may never meet clients in person.
Accurate Medical Records
Verifying identity helps ensure that your health information is documented in the correct record, reducing the risk of errors and protecting your continuity of care.
Insurance & Employee Assistance Program (EAP) Verification
Many insurance companies and Employee Assistance Programs require providers to verify a client's identity before billing for services. Having a photo ID on file helps us meet these requirements and reduce the risk of insurance fraud.
Privacy & Security
Mental health records contain highly sensitive personal information. Verifying identity helps safeguard your confidential information and reduces the possibility of unauthorized individuals accessing your records.
Professional Standards
Like many healthcare practices, Thrive has adopted photo identification as part of our standard intake process to support safe, ethical, and secure care for every client.
What Forms of Identification Are Accepted?
We accept many forms of government or organization-issued photo identification, including:
- Driver's license
- Passport
- State-issued ID card
- Military ID
- Student ID
- Employer-issued photo ID
If you are unsure whether your identification is acceptable, please contact us. We are happy to help.
How Do I Submit My Photo ID?
To help protect your personal information, please submit your photo ID through one of the following secure methods:
- Upload it during your intake paperwork
- Email it securely to thriveforlife@protonmail.com
- Mail a copy to:
Thrive for Life Counseling | 7901 4th Street North | Suite 300 | St. Petersburg, FL 33702
Questions?
We understand that sharing personal information can feel uncomfortable. If you have questions about why we request a photo ID or concerns about submitting it, please let us know. We are always happy to explain our process and work with you to find the safest and most convenient solution.